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Global Financial Services Specialist

TELUS Digital, Guatemala, Guatemala, Guatemala

29/07/2026 Tiempo completo Código: NT985091

Hace 47 dias

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Sobre este puesto

About the role This role specializes in CX solutions for the financial services industry. The Global Financial Services Specialist supports customers with money transfers, compliance, fraud prevention, and account inquiries. The role requires strong communication, problem-solving, and attention to detail. Responsibilities include handling transactions, troubleshooting issues, ensuring compliance, and delivering high-quality service across multiple channels. Candidates must understand financial regulations and risk assessment. This fast-paced role focuses in the financial sector while maintaining service excellence and security. Requirements -Experience: 1+ years of experience in financial services, banking, or related fields (Desirable). -Schedule flexibility -Work Modality: Must be able to work on-site -Education: Minimum High School Diploma or equivalent certification required. -Language: English B2 Spoken & Written (CEFR). -Legal Documentation: NIT & DPI

Requisitos

  • Edad del candidato: Mayor de 18 años
  • Experiencia requerida (años): 0
  • Nivel de estudios: Educación diversificada / Bachillerato
  • Idiomas: Inglés (intermedio)
  • Disponibilidad para viajar: No
  • Cambio de residencia: No

Beneficios

  • Actividades recreativas
  • Bono de productividad
  • Bono por asistencia
  • Bono por puntualidad
  • Bonos de desempeño
  • Prestaciones de ley (aguinaldo, bono 14, vacaciones, IGSS, asuetos)
  • Programas de bienestar (gimnasio, mindfulness, nutrición)
  • Programas de salud mental (psicología, asesoría)
  • Seguro médico
  • Seguro médico para dependientes